Last updated: July 4, 2026
These Terms & Conditions (“Terms”) govern access to and use of the Canopy platform, provided by Global Cloudr, Inc. (“Canopy,” “we,” “us”). By creating an account or using Canopy, the subscribing school and its authorized users (“you”) agree to these Terms. Where a school has signed a separate written services agreement with us, that agreement controls to the extent of any conflict.
1. The service
Canopy is a software platform for schools that includes products such as PhotoVault, Canopy Stories, Canopy Reach, Canopy Community, and Canopy Create, along with related managed services. We may add, change, or discontinue features over time.
2. Accounts and access
Schools are responsible for their workspaces, for the users they invite, for the accuracy of account information, and for keeping credentials secure. You must promptly notify us of any unauthorized use. You are responsible for all activity under your accounts.
3. Acceptable use
You agree not to: use Canopy unlawfully or to infringe others’ rights; upload content you lack the rights or permissions to use; attempt to breach security, access other workspaces’ data, or disrupt the service; or use the service to send unlawful, harmful, or unsolicited communications. You are responsible for obtaining any consents required to upload images or information about individuals (including students and minors) and to send communications through the platform.
4. Your content
You retain ownership of the content you upload or create in Canopy (“Your Content”). You grant us a limited license to host, process, and display Your Content solely to provide and support the service. You are responsible for Your Content and for having the necessary rights and consents. Our handling of personal and student data is described in our Privacy Policy and Student Data Privacy commitments.
5. Third-party services
Canopy integrates with third-party services (for example, social-media platforms, email providers, and AI providers) at your direction. Your use of those integrations may be subject to the third parties’ own terms, and we are not responsible for third-party services.
6. Fees
Fees, billing terms, and subscription periods are as set out in your order form or signed services agreement. Unless otherwise stated there: fees are billed in advance for each subscription period; fees are non-refundable except as required by law; and stated fees are exclusive of applicable taxes, which are your responsibility. We may change fees effective as of a renewal term by giving you reasonable advance notice.
7. Term and termination
These Terms apply while you use Canopy or maintain an active subscription. Subscriptions continue for the period stated in your order form and renew for successive periods of the same length unless either party gives notice of non-renewal before the end of the then-current period. Either party may terminate for the other party’s material breach that remains uncured thirty (30) days after written notice. We may suspend or terminate access for non-payment or for a violation of Section 3 (Acceptable Use). Upon termination, you may request export of your workspace data within a reasonable period, after which we may delete it in the ordinary course, subject to legal retention obligations.
8. Disclaimers
The service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, except as required by law or expressly stated in a signed agreement. We do not warrant that the service will be uninterrupted, error-free, or completely secure.
9. Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenues, data, or goodwill, arising out of or relating to these Terms or the service, even if advised of the possibility of such damages. Except for liability that cannot be limited under applicable law, each party’s total aggregate liability arising out of or relating to these Terms will not exceed the fees you paid to us for the service in the twelve (12) months preceding the event giving rise to the claim.
10. Indemnification
You will defend, indemnify, and hold harmless Global Cloudr, Inc. and its officers, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your use of the service in violation of these Terms or applicable law; or (c) your failure to obtain any consents required to upload information about individuals or to send communications through the platform. We will give you prompt notice of the claim and reasonable cooperation, and you will not settle any claim in a way that imposes obligations on us without our prior written consent.
11. Governing law and disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. The parties submit to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California, and waive any objection to venue in those courts. Before initiating a formal proceeding, the parties agree to attempt in good faith to resolve any dispute by first contacting the other party in writing.
12. Changes
We may update these Terms from time to time. Material changes will be communicated to school clients, and continued use after changes take effect constitutes acceptance.
13. Contact
Questions about these Terms: robert@globalcloudr.com, or Global Cloudr, Inc., 131 Wilton Dr., #1, Campbell, CA 95008.